The Grand Hotel Majestic is a modern glass-fronted hotel located in the center of Florence, 300 meters from the historic Plaza Duomo with its 13th century cathedral and the Plaza Signoria. The hotel lobby features wood paneled walls, a carved wood reception area and a floor covered with richly patterned rugs. The 103 guestrooms feature light décor with wood furnishing. All include Internet access, air conditioning, two bathrooms, televisions with satellite channels, minibars, hair dryers and telephones.

The hotel offers laundry service and has a safe-deposit box at the front desk. For those guests with business needs, conference rooms are available and those with cars can use the hotels underground garage. At the hotel restaurant, Michelangiolo, guests can enjoy a range of traditional Tuscan cuisine with highlights including Florentina alla Robespierre and Filetto al Chianti. The restaurant is decorated in the style of 15th century Florence and features wood panelled walls hung with gilt mirrors. The hotel also houses an American Bar where guests can sample a wide range of drinks and cocktails; specialties include frozen nightcaps including Mi Vida. Guests keen to explore the area can ask the hotel's multilingual concierge for any sightseeing assistance. Nearby attractions include the Medici Chapels, an opulent mausoleum dedicated to Florence's famous family, which is 50 meters away. Santa Maria Novella train station, Exhibition Center and the Congress center are 200 meters away. Ponte Vecchio is 800 meters away and Cascine Park, once home to cattle farms and now packed with sports facilities is 900 meters away. The nearest airport to the hotel is Florence Vespucci Airport which is five kilometres away at an approximate driving time of 20 minutes.